Community Visitors Scheme

Southern Volunteering Adelaide Fleurieu Peninsula

The Community Visitors Scheme (CVS) is a Federal Government initiative which aims to help establish and strengthen links between people living in an aged care facility and their local community.

The Scheme was developed as one way of enhancing the quality of life of residents by providing one to one friendship and companionship on a regular basis.

There are many organisations across Australia that coordinate CVS which provides thousands of volunteer visitors nationally. Southern Volunteering (SA) Inc coordinates the scheme within facilities in the Southern area of Adelaide including the Fleurieu Peninsula and is funded for 104 volunteers.

The role of the Community Visitor Volunteer

Community Visitor volunteers are generally people wanting to make a difference to a older person’s life and have a passion to support the needs of their community. All Community Visitor volunteers are reliable and caring volunteers, with a genuine empathy and understanding of older people.

The minimum commitment required of a Community Visitor volunteer is to visit a resident for 30 minutes once a fortnight. However, many volunteers visit for longer and more frequently. The time commitment can depend on many factors including the resident’s health, and their ability to sustain conversation or company. The day and time volunteers attend the Aged Care Facility is negotiated between the volunteer and the resident.

There are a variety of things that Community Visitor volunteers do when they visit. Many simply sit and chat with the person, others play games or participate in activities and some go for a walk around the Aged Care Facility or visit the café within the facility. This short video demonstrates the rewards of becoming a CVS volunteer.

How to become a Community Visitor Volunteer

Anyone over the age of 18, interested in providing a friendly visit to a socially isolated aged care facility resident, may apply to be a Community Visitor volunteer.
A mature outlook, good communication and listening skills and the commitment to sustain regular contact are highly desirable qualities.
Prospective Community Visitor volunteers will be provided with an information pack within five days of the initial enquiry. Upon completion of the application form within the pack you will be invited to meet one to one with the Coordinator for an informal interview and induction.
A National Police Clearance and reference checks are a mandatory requirement. To take the next step, you can either apply online here or contact the Community Visitors Scheme Coordinator on 08 8326 0020 or email if you would prefer a paper application form to be sent out by post.

South Australia CVS Network Member

From January 2019 Southern Volunteering has been appointed the State Network Member for South Australia.
CVS providers in South Australia (called Auspices) belong to a strong network, where they assist each other, share knowledge and have one voice in communicating with the Government on matters of importance.  The State Network Member works to maintain and strengthen the links between CVS Auspices in the state, facilitates effective communication and consultation between the CVS Auspices and the Government Department, and provides leadership in the following areas:

  • Providing a forum for information exchange between CVS auspices
  • Providing Coordinator support (particularly to new Coordinators)
  • Encouraging a consistent approach to CVS issues of state or national relevance
  • Informing the department of systemic program issues
  • Handling enquiries from Aged Care Service providers and the public (so to be the Central Point for general enquiries)

For further information contact the Community Visitors Scheme Coordinator on 08 8326 0020 or email

A young male volunteer visits and older man in a nursing home
CVS volunteer visiting an elderly woman in hospital in south of Adelaide
A woman wearing a mask help an elderly woman use a mobile phone


49B Beach Road
Christies Beach SA 5165

Tel: (08) 8326 0020


Monday by appointment only
Tuesday to Thursday 9am to 4pm


Tel: (08) 8552 7858


Tuesday & Thursday 9am to 4pm

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